With a strong background in events, management and service industries, Joe looks after the front of house operations and pushes objectives to ensure that we are meeting and exceeding our clients expectations. With a passion for both mountain biking and anything with a motor, Joe has found his mecca in Rotorua.

With a strong background in events, management and service industries, Joe looks after the front of house operations and pushes objectives to ensure that we are meeting and exceeding our clients expectations. With a passion for both mountain biking and anything with a motor, Joe has found his mecca in Rotorua.

In charge of looking after the back end, marketing and keeping the boys in line (not an easy feat). Frankie is qualified with a bachelor in business studies, majoring in sport management. With a strong background in tourism and customer service, Frankie looks after many of our booking requests and her knowledge of the forest and love of nature is always there to help you make the most from your day. She'll find a way to get you out on a bike!

Coming from the very flat Netherlands, Thijs discovered the amazing network of trails in Rotorua and fell in love with the place. An engineer by trade, his meticulous attention to detail and passion for problem solving raised the standard in which we can offer workshop services. When not pushing the boundaries of what is possible with Ebikes in store, he's out playing flying Dutchman on the trails. 

Michelle fell in love with mountain biking in New Zealand. Coming from The Netherlands where there are mainly flat trails, riding in New Zealand made her realise this is 'The Place To Be'.

The great variety of trails in Rotorua helped her pumping up her bike skills.

With her Bachelor in Business Management, Michelle loves to support the team in different aspects and improve processes. Her main focus is maintaining the website and marketing projects.

Felipe brings his love of bikes straight out of Chile – you can find him in the workshop of the EBR HQ, working his mechanical magic on all of the bikes. New to Rotorua, he loves that the city centre is so close to the lakes and forest, and how outdoor activities are a part of daily life in the local community. When not at work, Felipe is spinning wheels on the bike, at the lake, or out with his beautiful Chilean girlfriend.

Rodney is a true bike enthusiast who enjoys riding all types of bikes, from road bikes to mountain bikes, including the E-bike. He takes part in various riding events across New Zealand, with his most challenging event so far being 'Ride the Wilderness' on the West Coast of the South Island.

When he's not out riding or enjoying his time off work, you can find Rodney in the EBR workshop, applying his skills as an experienced mechanic to keep all bikes in top condition.

Oli has recently moved to Rotorua to be closer to the amazing trail network the area offers. He lives and breathes bikes, and his knowledge and experience in the bike industry are great assets to the team.

You can find him in the forest, ripping and exploring the trails most days. His favourite E-bike to ride from EBR is the Whyte E-lyte, which he loves for its lightweight and playful nature. 

Julian takes care of maintaining our rental fleet and ensures our visitors have the ultimate E-bike experience. His interest in mountain biking comes from growing up in an area with access to lots of trails. He enjoys working on bikes and seeing how the different componentry and bike setups can affect rider dynamics. Julian sees that adding the electrics to mountain biking takes it to a whole other level of fun.

His favourite thing about Rotorua is the accessibility to outdoor activities, and the cool vibe to the city from the regular influx of tourists.

Outside of his studies and work days, Julian likes trail running, fishing, or catching ray's at the beach.

Elliot loves the locality of Rotorua – being in the central mecca means family come from all over to visit him and his brothers in his home town. You can find Elliot bringing the party at the rental site on the weekend, or perfecting our display’s in the HQ. Elliot brings experience to visitors from all over the world; he is a total people-person, and loves the inclusive team environment at EBR. E-bikes allow him to go out riding without extra pressures. In his spare time, Elliot enjoys hitting the gym, baking with mum, and hanging out with his family.

Coming from the very flat Netherlands, Thijs discovered the amazing network of trails in Rotorua and fell in love with the place. An engineer by trade, his meticulous attention to detail and passion for problem solving raised the standard in which we can offer workshop services. When not pushing the boundaries of what is possible with ebikes in store, he's out playing flying dutchman on the trails. 

Equally as passionate about bikes much as the rest of the team, Alfie is happiest when out burning through trails. His favorites include Challenge and Be Rude Not To. When not on the trails, he can often be found lounging around in the shop where he's sure to greet anyone who will give him the time of day. As well as these laborious activities, he also makes sure he has time to focus on his modeling career. Check out his Insta here.